You can browse our site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in North America.
We may collect and store the following personal information:
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by following the directions provided with the communication or advertisement.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.
We may also share your personal information with:
Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
If you access our site from a shared computer or a computer in an internet café, certain information about you, such as your User ID, activity or reminders from EG, may also be visible to other individuals who use the computer after you.
Your User ID is connected to all of your EG activity. Other people cannot see your purchases, or related activities or associated comments. Notices sent to other community members about suspicious activity and policy violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify you.
We may use "cookies" (small files placed on your hard drive) on certain pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies are that:
You may encounter cookies from third parties on certain pages of the sites that we do not control. (For example, if you view a web page created by an EG business partner, there may be a cookie placed by that web page.)
We do not tolerate spam. Make sure to set your EG notification preferences so we communicate to you as you prefer. To report EG-related spam or spoof emails to EG, please forward the email to firstname.lastname@example.org. You may not use our communication tools to send spam or otherwise send content that would violate this policy. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered to EG, we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.
Your user ID and password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your eBay password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify eBay and change your password.
You can see, review and change most of your personal shipping information by signing on to EG. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any debts owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our policies, and take other actions otherwise permitted by law.
Your information is stored on our servers located in the North America. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications with us will always remain private.
If your questions are not answered online, you may contact us at email@example.com.